Senior Jira Administrator (USA)

We are seeking a Sr. Jira Administrator! 100% remote.

This project will focus on developing a new Jira instance for a large organisation focused on a self driving vehicles and other projects across the company. You will be the senior administrator for and will be gathering the business requirements of the organisation and customising Jira accordingly. In addition, you will be responsible for on-boarding, customisation, user support, maintenance and will be the overall Jira subject matter expert.

Qualifications:

• Must have maintained a production instance of JIRA for 1-2 years

• Background on Jira administration & configuration

• System settings, user and group management, project configuration, Issue types, workflows, etc.

• Familiar with Agile methodology and processes ○ Creation of boards, backlogs, sprints, etc.

• Strong troubleshooting and critical thinking skills

• Ability to prioritise and multitask

• Deadline and detail-oriented

• Onboarding new users and training users of JIRA best practices

• Team oriented and result driven

• Reports, Dashboards and JQL

• Jira Rest API's

• Database Experience

• Should have experience with Jira training, end user support and consulting delivery

• Experience with Portfolio for Jira 2.14
  
  Desired Qualifications:

• Atlassian Certified ACP100

• Previous experience with end user training and knowledge transfer

• Background on DevOps and System Optimisation

• Knowledge and experience using GCP or other public cloud infrastructure
  
  Day-to-Day Responsibilities:

• Bug fixes and feature enhancements for services

• Attending regular project meetings and providing weekly updates on progress and

  obstacles.

• Debugging customer reported issues and production problems.

• Characterising performance issues and solving them

• Deployments to pre-production and supporting deployments to production environments.

• Going through code reviews and conducting reviews themselves.

• Administrate the systems to ensure proper profiles & permissions are set up for new users joining the teams.

• Implementation, database migration scripts and supporting infrastructure to execute detailed design provided.

• Deployment tools and scripts for deploying the services to cloud environment

• Writing unit and integration tests for automated scripts.

• Provide ongoing training to existing and new team members of the team.

• Perform customer requested enhancements.