Interacted with functional engineers and project managers to help identify issues, test features and drive the quality of the Siri user experience. Reviewed technical documentation and requirements. Performed functional, regression, release-acceptance testing. Performed localization testing. Tracked bugs and produced detailed defect reports. Analyze data for voice recognition and maps for localization. Escalated key quality issues and drove to resolution. Extended linguistic and domain coverage for various test cases.

Performed GUI, Functional, Regression, Release Acceptance, and Black Box testing of the web based applications. Gathered and reviewed technical documentation and requirements. Created test cases and test scripts, executed tests and analyzed results. Ran SQL queries to validate data. Produced status reports related to testing process. Successfully tracked defects and created defect reports. Performed regression tests on an application verifying the same functionality between releases. Tested mobile version of the applications (iOS, Android).

Participated in project’s FRS and SRS documentation development. Assisted in developing test plans. Performed black-box testing. Worked with a team of software engineers to ensure the product meets client’s expectations. Prepared bug reports, discussed defects with the development team. Performed a full range of customer service oriented telephone and email support activities. Website content management. Attended meetings to discuss project’s challenges and resolutions. Utilized QC tool to create and execute test cases, analyze defects, link defects to test cases, create requirements, set up releases and cycles, run reports. Automated manual test cases by utilizing QTP tool.

Political Science