Managing the company's staff and assets, developing new and on-going projects, working with contractors, consultants, international financial institutions, etc. - Overseen the construction of the first utility-scale 434.7 kW solar power plant in Makravan district of Hrazdan city, Armenia in 2016-2017. - Oversees the process of preparing a Feasibility Study for the Shnogh Hydro Electric Project by Poyry Switzerland LLC; coordinates the project financing issues with private investors and international financial institutions, and project tendering and procurement processes with equipment and services providers. - Oversees the process of constructing a Kamsar Hotel and Training Center in Tsakhkadzor city, Armenia. - Solicits proposals for remodeling and renovation of company’s assets. - Develops a Waste to Energy project to be implemented in Armenia.

Management of Faculty and Student non-academic services, overseeing AUA’s auxiliary enterprises: i.e., food services and special events, copy and fax services, transportation services, seminars, conferences, fitness center, clinic, bookstore, as well as marketing of AUA Barsam Suites, and AUA Business Center. Duties and Responsibilities: - Implement the marketing strategy and occupancy plan for the rental of AUA campus buildings and AUA Business Center. - Develop an RFP and lead a Tender Committee for selecting an operator for running AUA’s Main Building Cafeteria, develop the partnership agreement with chosen operator, oversee procurement and shipment of kitchen equipment and supplies, oversee cafeteria’s ongoing operations (food variety, prices, quality, and safety). - Develop an RFP for outsourcing AUA Paramaz Avedisian building Café and Bookstore, develop a lease agreement with the chosen operator, oversee ongoing operations of these units. - Develop an RFP for outsourcing AUA Barsam Suites hotel, develop a lease agreement with the selected operator. - Develop an RFP and lead a Tender Committee for outsourcing AUA Paramaz Avedisian Building fitness center, develop a lease agreement with the selected operator. - Update the university/Armenia tour/guidebook promoting Armenia’s cultural and historical wealth for use by foreign faculty, staff, special envoys and visitors from abroad; organize orientation sessions, sightseeing tours and special events; and attend to travel and permit documents with the Ministry of Foreign Affairs and Visas and Passports Agency of the Police. - Attend to the housing needs of foreign faculty and staff, including procurement, contracting, conflict resolution and management/oversight of tactical and budgetary requirements. - Manage the Copy and Fax Services, including planning and oversight of on-time equipment maintenance and repairs, user rate adjustments and other quality assurance elements. - Prepare budgets for Faculty Services, Copy and Fax Services, Special Events, and Auxiliary Enterprises based on detailed needs and performance assessments and ensuring the efficient use of financial and human resources. Develop reports and recommendations for improved operations. - Oversee the operations of the Health Clinic. - Organize and coordinate seminars, conferences and other external and internal special events, including vendor negotiations, contracting, and quality assurance of services. - Manage or participate in special projects, including (a) periodic audits and assessments of various university services and functions; (b) developing and maintaining the university website; (c) review of Administrative Policies’ and Personnel Manuals. Select Achievements: - Outsourced AUA Main Building Cafeteria, the AUA Paramaz Avedisian Café and Bookstore, AUA Fitness Center, and AUA Barsam Suites hotel thus considerably increasing the University revenues. - Coordinated the logistics of IFIP WG7.5 international working conference on Reliability and Optimization of Structural Systems organized by AUA.

Supervision of six children clinics with a staff of over 40 professionals, management of various medical programs with national hospitals, and directing various activities designed for the betterment of children’s social and health conditions, coordination and communication with the Foundation headquarters in the USA.

Associate Director of Administrative Services, American University of Armenia Management of Faculty and Office Services, Health Clinic, Food Services and Special Events, including the various units’ resources and operations; AUA Faculty Senate’s Ethics and Grievance Committee member. Duties and Responsibilities: - Develop and implement the marketing strategy and occupancy plan for the rental of AUA campus buildings, the AUA Center and Barsam Boutique Hotel. - Develop the university/Armenia tour/guidebook promoting Armenia’s cultural and historical wealth for use by foreign faculty, staff, special envoys and visitors from abroad; organize orientation sessions, sightseeing tours and special events; and attend to travel and permit documents with the Ministry of Foreign Affairs and Visas and Passports Agency of the Police. - Develop the marketing and pricing strategy for the AUA Cafeteria, including short- and long-term planning aimed at reducing costs/increasing profits and improving quality. Monitor performance, including recruitment, training and coaching of Cafeteria personnel. - Attend to the housing needs of foreign faculty and staff, including procurement, contracting, conflict resolution and management/oversight of tactical and budgetary requirements. - Manage the Copy and Fax Services, including planning and oversight of on-time equipment maintenance and repairs, user rate adjustments and other quality assurance elements. - Prepare budgets for Faculty Services, Copy and Fax Services, and Special Events based on detailed needs and performance assessments and ensuring the efficient use of financial and human resources. Develop reports and recommendations for improved operations. - Oversee the operations of the Health Club and Health Clinic. - Organize and coordinate seminars, conferences and other special events, including vendor negotiations, contracting, and quality assurance of services. - Manage or participate in special projects, including (a) periodic audits and assessments of various university services and functions; (b) development of Management Information System for AUA; (c) developing and maintaining the university website; (d) registration of AUA with the Social and Educational Administration of Armenia; (e) development of the new salary and qualifications grid for employees; (f) university accreditation process; (g) drafting of grant proposals; (h) drafting AUA’s Intellectual Property Policy; (i) review of Administrative Policies’ and Personnel Manuals; (j) verification of student financial aid recipients; and other special projects. Select Achievements: - Measurably upgraded the efficiency and effectiveness of AUA Faculty Services reducing the rental budget allotment by more than 10 percent. - Reorganized the operations of and systematized the follow up mechanism for AUA Phone/Fax and Duplication Services. - Increased the revenues generated from AUA food services, and rental of AUA facilities and Barsam Boutique Hotel designing and implementing local and international marketing campaigns. - Established quality assurance / monitoring system for all office administration functions, which resulted in efficiencies and improved performance. - Developed and implemented the services associated with the Study Abroad Program, including arrangements within the U.S.

Conducting research and surveys, compiling gathered data, developing business plans, working out projects in various areas. Projects completed: · Earthquake Zone Economic Study funded by World Bank. · Research on development of retail sector in Yerevan funded by USAID. · Research on weatherization market and industry funded by USAID. · Setting up a western style accounting and management system in American-Armenian House Manufacturing Plant in Giumry. · Survey of Housing Options in Giumry, Vanadzor, and Spitak, funded by International City/County Management Association (ICMA). · Design of Economic/Financial Information Service for the AED (Academy of Educational Development) NET project participants. · Privatization survey in the Ararat district of Armenia in conjunction with PBN Company. · Developing a Business Plan for “AUA-Center” Hotel.

Department of Law, Master of Comparative Legal Studies

School of Business and Management, Master of Business Administration

System Programming, Diploma of System Programmer

University College London's Bartlett School of Environment, Energy and Resources, Certificate of Attendance / Environmental Economics

Extension Program, American University of Armenia, Certificate of Completion

Extension Program, American University of Armenia, Certificate of Completion

Business Support Center, Certificate of Completion

Haigazian University of Beirut, none

British Council, Band Score of 8.0

ETS, 593

ETS, 1410

ETS, 450